You may choose to return or exchange your product, in new and good condition, within 7 days for Singapore orders, and within 30 days for international orders. We only allow exchange of items if they are defective, sent wrongly or sent in the wrong size. Sale items may not be refunded, returned nor exchanged.
To exchange, please contact us at firstname.lastname@example.org, explaining the reason for exchange. Once we approve your return, you can send the item to the address we provide. We will credit your account within 7 business days of receiving your return. You will be responsible for paying for the shipping costs for returning your item. Shipping and handling fees are non-refundable.
In the event of goods damaged during delivery, kindly provide a clear photo of the damaged item within 24 hours upon receiving it. Replacements will be investigated on a case by case basis.